Grand Hyatt Playa Del Carmen Resort, Playa del Carmen
166US$
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Key details
About the Hotel
1A Avenida Esquina Calle 26,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room Two Queen Beds Ocean View
Max:
4 persons
410 sq. feet
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
room details
Check Prices
Queen Room Two Queen Beds Partial Ocean View
Max:
4 persons
410 sq. feet
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
room details
Check Prices
Queen Room Two Queen Beds Accessible Shower
Max:
4 persons
410 sq. feet
Bed options:
2 King Size Beds
Shower
Coffee machine
room details
Check Prices
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
What our guests says about facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Cycling
- Table tennis
- Yoga class
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Curtains
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Location
1A Avenida Esquina Calle 26,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
street view
1A Avenida Esquina Calle 26,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
2600 ft
Av. Benito Juárez
Los Fundadores Park
4700 ft
Museum
3D Museum of Wonders
3300 ft
Museum
Museo Frida Kahlo Playa Del Carmen
2900 ft
Beach
Mamita's Beach Club
2100 ft
Night club
Coco Bongo
2600 ft
Gallery
Tierra Huichol
2100 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
2200 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
2800 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
3300 ft
5ta Avenida
Galeria de Arte 5ta Avenida
3600 ft
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
3700 ft
Church
Nuestra Senora del Carmen Catholic Church
1.3
mi
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
4100 ft
Night club
Mandala Playa del Carmen
2100 ft
Albatros
Martina Beach Club
4000 ft
Store
ME Dive Center
3000 ft
Nearby
Mall
Quinta Alegria Shopping Mall
1400 ft
Beach
Kool Beach Club
1500 ft
Avenida entre 24 y 34 calles 5a
Caminarte
600 ft
Gallery
La Galeria de Playa Art Gallery
800 ft
Beach
Playacar
1400 ft
Gallery
Riviera Art Gallery
1200 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1300 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1100 ft
Aquarium
Aquarium Beach
1900 ft
Beach
Playa Mamitas
1600 ft
Shopping Area
Plaza Las Americas
1000 ft
Shopping Area
Plaza Calle Corazon
1800 ft
Night club
Blue Parrot
1900 ft
Restaurants
La Vagabunda
600 ft
Avenida 5
Senor Frog's Playa del Carmen
700 ft
Calle Quinta Avenida Calle 22 Norte
Rockas Jamaican Kitchen
400 ft
Avenida 1 Between Calle 26 and Calle 28
La Fisheria
800 ft
5th Avenue Between 20 and 22
Ictio Fish House
400 ft
1ra. Av. Norte esquina Calle 22
Ah Cacao Chocolate Cafe
1000 ft
5th Avenue with Constituyentes Between 38th and 40th streets
Casa Mayahuel
400 ft
Calle 24 norte 5ta y 1era Avenida norte
Ambasciata D'Italia
500 ft
5ta Avenida Corner with Calle 24
Micaela's
800 ft
5ta Avenida Between Calle 28 & Calle 30
La Casa del Mariachi
700 ft
Avenida Cozumel Aldea Aldea Thai
La Vaca Gaucha
600 ft
5ta. Av Esquina Calle 24
Spice
1000 ft
Constituyentes Avenue #2
Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
8.4
Location
9.0
Service
8.2
Dining
6.0
Raymond
United States,
March
2025
7.0/10
The hotel offers beautiful architecture and unique amenities, but there are some significant drawbacks. While the room was spacious and clean, the lack of soundproofing, poor dining options, and a disappointing beach detracted from the experience. The staff was commendable, providing friendly service throughout our stay, but the overall value for money could be improved.
Rooms
7.0
The room was very spacious and clean, featuring a comfortable king bed and a lovely terrace. However, the lack of privacy in the bathroom was an issue.
Service
8.0
The service was generally attentive, with staff making efforts to assist with our needs, although there were some inconsistencies.
Location
9.0
The location was quite convenient, being just a short walk from restaurants, shopping, and the beach.
Dining
5.0
Dining options were disappointing, with only a few restaurants on-site and mediocre food quality. The breakfast experience could use some serious improvement.
Facilities
6.0
Facilities included nice pool areas, but the beach was quite small and not very clean, which was a letdown.
James
United States,
February
2025
8.2/10
My stay at the Grand Hyatt Playa Del Carmen was mostly delightful, thanks to the stunning beachfront location and the luxurious amenities. The rooms were spacious and decor was modern, but I did face some service issues that detracted from the experience. The dining options varied, with excellent experiences at local restaurants compared to the hotel's dining, which was a bit pricey. Overall, it was a beautiful getaway with a few hiccups in service and dining.
Rooms
9.0
The rooms were spacious and beautifully designed, offering an amazing view of the Gulf of Mexico.
Service
7.0
While the check-in process was smooth and some staff were attentive, I encountered inconsistent service levels that made it feel less personal at times.
Location
10.0
The location is prime, just a quick two-minute walk to the lively Playa Del Carmen area, making it easy to explore and enjoy local spots.
Dining
6.0
Dining at the hotel was hit or miss; the on-site options felt overpriced and lacking compared to local eateries, but breakfast in the club was enjoyable.
Facilities
9.0
The facilities were top-notch, with access to an incredible beach and modern pools that felt luxurious and well-maintained.
Ralph
United States,
December
2024
6.4/10
The hotel offers a mix of experiences, with spacious and clean rooms that provide amazing views of the Gulf of Mexico. While the staff is warm and welcoming, the dining options fall short of expectations, and the beach experience is disappointing with dirty water. The spa is a highlight, making it a potentially great choice for relaxation, but the lack of quality food and beach amenities hinder the overall appeal.
Rooms
7.0
The rooms are large, clean, and offer stunning views of the Gulf of Mexico, though the bathroom design lacks privacy.
Service
7.0
The staff made an effort to be helpful and friendly, but responses to complaints could be better managed.
Location
6.0
The hotel is centrally located, just one street away from restaurants and shops, though the beach area is small and uninviting.
Dining
5.0
Dining options are quite limited and disappointing, especially at the main restaurant. The coffee shop offers the best food, but overall, there's a lack of variety and quality.
Facilities
8.0
The pool areas are clean but nothing spectacular, and the beach leaves much to be desired. The spa is a standout facility.
Ben
United States,
October
2024
9.2/10
I had an outstanding time at this resort! The location is just perfect, right in the heart of Playa Del Carmen, making it easy to explore local shops and restaurants. The architectural design of the hotel is stunning, and the beachfront access was a major plus. However, while the food was good, it felt a bit overpriced. Also, the ATM on-site isn't worth the hassle. Overall, it was a fantastic experience with amazing service.
Rooms
9.0
I stayed in a partial ocean view room that was beautifully designed and offered a nice view. It was spacious and comfortable.
Service
10.0
The service was phenomenal! Staff like Francisco at the front desk and Jese, the bellboy, went above and beyond to make my stay unforgettable.
Location
10.0
The resort is in an ideal spot, right in the center of Playa Del Carmen with easy access to everything you could want.
Dining
7.0
While the food was delicious, it felt pretty pricey, making it seem less worth it.
Facilities
10.0
The amenities, especially the pools and the spa, were top-notch. I enjoyed the spa facilities immensely, especially the sauna and cenote.
Gary
United States,
October
2024
9.2/10
I had a great stay at this beachfront hotel with excellent amenities and a vibrant atmosphere. The plunge pool suite was a highlight, providing a stunning ocean view. While I enjoyed the dining options, I did encounter a few issues regarding room service and noise. Overall, it’s a wonderful place for those seeking a beach party vibe, but it may not suit everyone’s desire for tranquility.
Rooms
10.0
I was upgraded to a plunge pool suite with the best ocean view. The room was spacious and comfortable, making it a truly relaxing experience.
Service
9.0
The reception staff, particularly Anna, were empathetic and attentive. They did their best to make my stay comfortable, especially when I faced a health issue.
Location
10.0
The hotel is perfectly located near town, with plenty of dining and shopping options readily available.
Dining
8.0
The food and drink prices were reasonable, and I loved the all-day access to soft drinks and evening cocktails in the club lounge. However, breakfast service was a bit slow at times.
Facilities
9.0
The pool area was fantastic, featuring an infinity pool overlooking the beach. The spa felt like a hidden gem, offering a relaxing retreat away from the busy atmosphere.
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